Privacy Policy
Last updated: May 2026
Welcome to our website (“the Website”).
This Privacy Policy explains how DEXES BESPOKE LIMITED (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website or contact us regarding our products and services.
By using this Website, you agree to the practices described in this Privacy Policy.
Who We Are
DEXES BESPOKE LIMITED is the data controller responsible for your personal information collected through this Website.
Company number: 11975883
If you have any questions about this Privacy Policy or the way we handle your data, you can contact us using the contact details provided on our Website.
Information We Collect
We may collect and process the following information:
- Your name
- Email address
- Telephone number
- Postal address
- Details submitted through contact forms or enquiries
- Information relating to quotations, orders, projects, or services
- Technical information including IP address, browser type, operating system, device information, and website usage data
We may also collect information through cookies and analytics technologies when you browse our Website.
How We Use Your Information
We use your personal information to:
- Respond to enquiries and requests
- Provide quotations, products, and services
- Manage customer relationships and ongoing projects
- Process orders and transactions
- Improve our website, products, and services
- Maintain website security and prevent fraudulent activity
- Comply with legal and regulatory obligations
We only collect information that is relevant and necessary for these purposes.
Lawful Basis For Processing
Under UK data protection law, we rely on one or more of the following lawful bases for processing your personal data:
- Contract – where processing is necessary to provide products or services requested by you
- Legitimate Interests – for improving our services, responding to enquiries, and maintaining website security
- Legal Obligations – where we are required to retain or disclose information by law
Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share information with trusted third-party providers who help us operate our business and website, including:
- Website hosting providers
- IT and email service providers
- Analytics providers
These parties are required to keep your information secure and only use it for authorised purposes.
We may also disclose personal information if required by law or where necessary to protect our legal rights.
Cookies And Analytics
Our Website uses cookies and similar technologies to improve user experience and understand how visitors use the site.
Cookies may be used to:
- Remember preferences
- Improve website functionality
- Analyse website traffic and performance
- Support security and fraud prevention
We may use third-party analytics services such as Google Analytics to help us understand visitor behaviour in an anonymised and aggregated way.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of parts of the Website.
For more information, please refer to our Cookie Policy.
Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Responding to enquiries
- Managing customer relationships
- Processing transactions
- Meeting legal, accounting, or regulatory obligations
- Resolving disputes and enforcing agreements
When information is no longer required, it will be securely deleted or anonymised.
Data Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure, or alteration.
Access to personal data is limited to authorised individuals and trusted service providers who require it for legitimate business purposes.
Your Rights
Under UK data protection law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Object to certain types of processing
- Restrict processing in certain circumstances
- Withdraw consent for marketing communications
- Request transfer of your data where applicable
To exercise any of these rights, please contact us using the details provided on our Website.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
https://ico.org.uk/
Third-Party Websites
This Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites, and we encourage you to review their privacy policies separately.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business operations.
Any updates will be published on this page together with the revised “Last updated” date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact DEXES BESPOKE LIMITED using the contact details provided on our Website.